Sandown Chiropractic & Largs Chiropractic


When you supply your personal details to this clinic they are stored and processed for 4 reasons (the bits in bold are the relevant terms used in the General Data Protection Regulation – ie the law):

We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask us to delete your records if you wish.

  1. How we use your personal information

This notice tells you why our clinic collects information about you and/or your child and how this information may be used. The healthcare professionals who provide your care, maintain records about your health and any treatment or care you have received here or previously. These records help provide you with the best possible healthcare. Our records are on paper and electronic, we use a combination of working practices and technology to ensure your information is kept confidential and secure. Records that this clinic holds about you may include the following information:

  1. How we maintain the confidentiality of your records
  1. We are committed to protecting your privacy and will only use information collected lawfully in accordance with:
  1. Every member of staff who works at Sandown Chiropractic & Largs Chiropractic has a legal obligation to keep information about you confidential.
  2. Your records are stored on paper, in locked filing cabinets/rooms, and the offices are always locked/alarmed out of working hours. Some details are stored electronically on our office computers - these are password-protected.

  1. Who we share your information with
  1. We only ever pass on information about you to others, if there is a genuine need for it and you have given your consent. This may be your GP, dentist or other health care professionals, a solicitor or for court proceedings.
  2. We will not disclose any information about you to any third party without your written permission or in case of a child’s information the parental consent, unless there are exceptional circumstances (i.e. life or death situations), where the law requires information to be passed on.

  1. Access to your personal information
  1. You have a right under the General Data Protection Rules 2018 to request access to view or obtain copies of what information we hold about you and to have it amended should it be factually inaccurate. In order to request this you need to do the following:

  1. Objections/Complaints
  1. Should you have any concerns about how your information is managed at the clinic, please contact the clinic owner (Michael Boles) in the first instance. If you are not satisfied with our response, you have the right to raise the matter with the Information Commissioner’s Office.

  1. Change of details
  1. It is important that you tell the person treating you if any of your details such as your name or address have changed or if any of your details such as date of birth is incorrect in order for us to correct it.

  1. Notification & Data Controller
  1. Michael Boles is registered with the Information Commissioner’s Office as the Data Controller for Sandown Chiropractic Clinic & Largs Chiropractic Clinic.